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Spedizioni

Tutti gli elementi DygoDesign vengono prodotti solo in base alla scelta del cliente ed a partire dal momento dell'ordine cosi da garantire l'unicità del pezzo scelto ed uno standard di assoluta eccellenza. In ragione di tale impegno la consegna è prevista entro 7 giorni lavorativi a decorrere dall'acquisto.

Manutenzione

Per la pulizia degli elementi DygoDesign sono da evitare ordinari prodotti a base alcolica; si consiglia in via preferenziale di utilizzare un panno in micro-fibra, eventualmente inumidito con semplice acqua tiepida.

Stakeholders

ITALY - GERMANY - SPAIN - NETHERLANDS - AUSTRIA - CZECH REPUBLIC - UK - USA

Refund Policy

In order to guarantee the best assistance service, DygoDesign is always available to its customers for any information related to its products and their maintenance.

In compliance with current legislation on consumer rights, the customer has the right, within 14 (fourteen) days of receipt of the purchased product, to return it with relative refund or to replace it with a new product by paying any difference.

To make the return it’s mandatory to fulfill the forms below; the refund will be carried out by bank transfer to an account indicated by the Customer no later than 15 (fifteen) days from receipt of the product by DygoDesign.

All shipping costs will be borne by DygoDesign.

If the customer wishes to replace the product, please indicate the new desired product. You will receive a telephone call within 48H by our customer service for further instructions and to manage any price difference. In the case of a customized product with dedicated engraving, it WILL NOT BE possible to make a Replacement.

Shipping

All DygoDesign elements are produced only on the basis of the customer's choice and starting from the moment of the order so as to guarantee the uniqueness of the chosen piece and a standard of absolute excellence. Due to this commitment, delivery is expected within 7 working days from the purchase.

Product Care

For the cleaning of DygoDesign elements, ordinary alcohol-based products should be avoided; it is preferable to use a microfiber cloth, possibly moistened with simple warm water.

Stakeholders

ITALY - GERMANY - SPAIN - NETHERLANDS - AUSTRIA - CZECH REPUBLIC - UK - USA

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